Refund policy
Return & Refund Policy
At Aldao Jewel Co., your satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.
Returns We accept returns within 14 days of delivery. Items must be unworn, undamaged, and in their original packaging. Due to the nature of jewelry, We cannot accept returns on items that have been worn, altered, damaged after delivery, or are not in their original condition.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–7 business days.
Non-Returnable Items
- Custom or personalized jewelry
- Final sale items
Damaged or Defective Items If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos and we will arrange a replacement or full refund.
Contact Us For return requests or questions, reach out to us at john_aldao07080@yahoo.com
Terms of Service
Welcome to Aldao Jewel Co. By accessing or purchasing from our store, you agree to the following terms.
General These Terms of Service apply to all customers of aldaojewelco.com. We reserve the right to update these terms at any time. Continued use of our store constitutes acceptance of any changes.
Products We make every effort to display our jewelry accurately, including colors and descriptions. However, we cannot guarantee that your device's display will be perfectly accurate. All products are subject to availability.
Orders & Payment By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the payment method. We reserve the right to cancel or refuse any order at our discretion.
Shipping Orders are fulfilled by our supplier partners. Delivery times are estimates and may vary. We are not responsible for delays caused by carriers or customs.
Intellectual Property All content on this site — including images, text, and logos — is the property of Aldao Jewel Co. and may not be reproduced without permission.
Limitation of Liability Aldao Jewel Co. is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Contact For questions about these terms, contact us at john_aldao07080@yahoo.com