Shipping Policy

At Aldao Jewel Co., we are committed to delivering your jewelry safely and as quickly as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment is received. During holidays, promotions, or periods of high demand, processing may take slightly longer.

Shipping Time

Estimated delivery times are:

• United States: 5–10 business days

• International: 10–20 business days (where available)

Delivery times are estimates and may vary depending on the destination, carrier delays, weather conditions, customs processing, or other factors beyond our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package's journey.

Shipping Costs

Shipping charges are calculated at checkout based on your order and delivery location. From time to time, we may offer free shipping promotions.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Aldao Jewel Co. is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package appears to be lost or is significantly delayed, please contact us. We will work with the shipping carrier to help locate your order and determine the best resolution.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the packaging and the item. We will review your claim and arrange a replacement or refund when appropriate.

Contact Us

If you have any questions about your shipment, please contact us at:

Email: john_aldao07080@yahoo.com

Thank you for choosing Aldao Jewel Co. We appreciate your trust and look forward to helping you celebrate life's special moments with beautiful jewelry.